HCL provided Project Management to a number of projects for this client. HCL worked with teams drawn together for each specific project. These teams were in the 10-15 range and involved management of 3rd parties
HCL had full responsibility for planning, budget & cost tracking, managing risks, managing two 3rd party suppliers and reporting. The project was delivered to the revised timetable on budget.
Projects:
- enhancement of current interactive functionality to allow customers to interrogate their invoice details on-line, thus saving on the cost of producing and sending paper statements
- initiation of a project to enhance internet digital ordering functionality on the client website allowing customers to order products and their installation over the internet